Welcome to OptiMed!

To get started now, fill out the member onboarding form below.

To ensure a seamless transition to OptiMed, please stay alert for messages from our team and respond promptly so we can provide the support you need.

If you are due for treatment before, or directly upon OptiMed’s program going live, please check with your existing pharmacy or provider to see if your current insurance plan allows a treatment or fill prior to this transition. When possible, this would support additional time for you to setup furture care under this program.

Your onboarding made easy.

We’re so glad you’re here! Starting your care journey is an important step, and we’re here to make it simple and stress-free. We’ve created a short video to walk you through our onboarding process, what to expect, what you’ll need, and how we’ll support you along the way.

Click play and let us guide you through each step, so you can feel confident and ready to begin your care with OptiMed.

Member Resources

Quick 1-page Guide

This one-page overview walks you through what to expect as a new OptiMed member. It includes how to begin your care, what you’ll need to provide (like your provider’s info), and how to complete the onboarding form. It’s a fast way to understand how we support you with your specialty medications.

This booklet includes everything you need to know about your care with OptiMed-from getting started to sharing your medical history and more. It also explains the support services we offer, like help with medication costs and infusion coordination. It’s a helpful step-by-step guide to ensure your treatment is smooth and personalized.

Full Onboarding Booklet

Contact Us

  • Treatment Navigation Team

    Phone: 877.884.0998

    Email: TreatmentNavigation@optimedhp.com

    Fax: 877.326.2856

    *This is only for members and providers.

  • For Client Needs Contact:

    Client Liaisons Team

    Email: ClientLiaison@optimedhp.com

    *If you have an emergent member need, please contact your dedicated client liaison team via phone for expedited service support.

Real Stories. Real Impact.

  • "Everyone is very kind and patient. I have never spoken to nicer, more helpful people. They truly try to make life easier!"

    —Google Review

  • "Amazing is all I can say. Everyone is kind, helpful and caring. This is changing my life and outlook on life."

    —Google Review

  • "I have had nothing but great service since I started using OptiMed. They are friendly on the phone, knowledgeable, and have helped me navigate and understand my insurance and prescription options. Also I rarely ever have long wait times. Very grateful for the team here!"

    —Google Review