Everything You Need to Successfully Launch and Promote [Program Name]
Access marketing materials, onboarding resources, communication templates, videos, FAQs, and enrollment tools designed to help your members get started quickly.
[Phone Number]
[Email Address]
[Contact Name / Team]
Getting Started in 3 Steps
Step 1: Educate Your Team
Review program overview materials and FAQs.
Step 2: Share Resources
Distribute enrollment communications to eligible members.
Step 3: Launch Enrollment
Direct members to enroll using provided links and QR codes.
Program Overview
Provide partners a clear understanding of the program.
Program Summary
What the program is, who qualifies, key benefits, and member experience overview.
Key Value Points
Cost savings, improved access to care, dedicated support, and enhanced member experience.
Member Communication Toolkit
Ready-to-use communication assets for employers, brokers, and partners.
Text Message Templates
Welcome! You may be eligible for [Program Name]. Learn more here: [Link]
Don’t miss your opportunity to enroll in [Program Name]. Visit [Link]
Newsletter Content
Prewritten 50-word version, 100-word version, and full article.
Intranet Graphics
Banner ads, homepage tiles, email headers, and social graphics.
Member Enrollment Resources
Enrollment Guide
Step-by-step instructions for members.
Enrollment Flyer
Printable and digital versions.
QR Code Assets
High-resolution PNG, JPG, and vector files.
Member Enrollment Video
2–3 minute video covering benefits, enrollment, and getting started.
New Member Welcome Center
What Happens Next?
Marketing Resource Library
Flyers
General Flyer, Condition-Specific Flyer, Family Flyer.
Posters
Workplace Posters and Open Enrollment Posters.
Digital Ads
Web Banners, Email Graphics, and Social Media Assets.
Videos
Program Introduction, Member Testimonials, Enrollment Walkthrough.
Frequently Asked Questions
Eligibility
Who qualifies?
Eligibility details can be customized by partner or employer group.
When can members enroll?
Members may enroll during eligible enrollment windows or as defined by the program.
Cost
What does the program cost?
Cost details vary based on partner arrangements.
Are there any fees?
Applicable fees, if any, will be outlined in program materials.
Support
Who do members contact?
Members can contact the dedicated Member Services Team.
What if they need help enrolling?
Enrollment support is available by phone, email, or live chat.
Claims
How does billing work?
Billing details are explained in the partner implementation guide.
Success Stories
Employer Success Story
Highlight employer adoption and launch results.
Member Success Story
Showcase member experience and program impact.
Cost Savings Example
Metrics: enrollment rates, savings achieved, satisfaction scores.
Implementation Resources
| Timeline | Activity |
|---|---|
| 60 Days Before | Initial Announcement |
| 30 Days Before | Email Campaign |
| 14 Days Before | Reminder Communication |
| Launch Day | Enrollment Opens |
| 7 Days After | Follow-Up Campaign |
Partner Training Center
Recorded Webinars
Broker Training Deck
TPA Training Materials
Employer Administrator Guide
Member Contact & Referral Tools
Refer a Member
Employer or Broker Outreach List
Submit a list of eligible members for outreach.
Analytics & Reporting
Partners only.
Dashboard Access
View eligible members, enrollment rates, outreach attempts, and engagement metrics.
Contact Support
Implementation Team
Launch planning and setup support.
Member Services Team
Enrollment and member support.
Sales Support Team
Partner, broker, and employer support.
Office Hours: Monday–Friday, 8 AM – 5 PM EST